Barclay had problems, he wasn’t perfect; he was someone that the fans I think could identify with. He had a good heart, but he didn’t quite fit in all of the time, and I think it brought a unique perspective for the show and for fans. It was a great idea. They finally put an ordinary person on the bridge, and it struck a chord. Barclay sees things that he is not a part of and desperately wants to be there.

—Dwight Schultz on Reginald Barclay